Our Commitment

Worth the Blush believes that confidence, choice and a positive shopping experience should be available to everyone.
We are working to make our website easier to use for people with different access needs, technologies and ways of browsing. This includes customers who use screen readers, keyboard navigation, magnification, voice input or other assistive technologies.
We aim to improve the website’s alignment with the Web Content Accessibility Guidelines version 2.2 at Level AA. This is an ongoing goal and is not a claim that the entire website has received formal WCAG certification.

How We Support Accessibility

When creating, maintaining and reviewing the website, we aim to:
• Use clear page headings and a logical content structure.
• Provide readable text with appropriate spacing and colour contrast.
• Avoid relying on colour alone to communicate important information.
• Provide meaningful alternative text for informative images.
• Use descriptive links and buttons that explain their purpose.
• Make important website functions usable with a keyboard where reasonably possible.
• Provide visible focus indicators so keyboard users can identify their position.
• Label form fields and provide understandable validation messages.
• Support browser zoom and responsive layouts across desktop, tablet and mobile devices.
• Avoid flashing or rapidly moving content that could cause discomfort.
• Use plain, understandable language for shopping, delivery, returns and customer-service information.
• Review third-party tools and plugins when accessibility issues are identified.

using the website

We want customers to be able to:
• Browse products and categories using a keyboard or compatible assistive technology.
• Increase the size of text using browser zoom.
• View the website on different screen sizes and orientations.
• Understand product names, prices, options and important purchasing information.
• Add products to the basket and proceed through checkout.
• Create and manage a customer account.
• Review orders and shipment tracking information.
• Complete contact, account and newsletter forms.
• Review and change cookie preferences.

Increasing text size

Most modern browsers allow you to enlarge the page using built-in zoom controls.
On Windows, use Ctrl and + to zoom in, and Ctrl and – to zoom out.
On a Mac, use Command and + to zoom in, and Command and – to zoom out.
On a touchscreen device, you may also be able to use pinch-to-zoom.

areas we continue to review

Worth the Blush is a growing website and accessibility is an ongoing process.
Areas we continue to review include:
• Keyboard and screen-reader behaviour within the navigation and mega menu.
• Product filters, variations and dynamically updated basket information.
• Payment options and checkout content supplied by third-party payment providers.
• Cookie-preference controls supplied through CookieYes.
• Shipment-tracking information and other third-party order tools.
• Alternative text for product and editorial images.
• Error messages, required fields and focus behaviour within forms.
• The behaviour of tables and account information on smaller screens.
Some third-party content and services are not entirely within our technical control. Where an accessibility problem is identified, we will assess whether it can be corrected directly, raised with the provider or supported through a reasonable alternative.

Alternative Formats and Shopping Assistance

If you cannot access information or complete part of your shopping journey, please contact us.
Where reasonably possible, we can provide information in a different accessible format or assist with product, size, order, delivery or account information by email.
Please tell us:
• The page, product or feature you were trying to use.
• What went wrong.
• The browser, device or assistive technology you were using, if known.
• The format or assistance that would be most useful to you.
We will never charge a disabled customer for a reasonable accessibility adjustment.

Reporting an Accessibility Problem

If you experience an accessibility problem or believe we could make part of the website easier to use, we would be grateful if you told us.
Email: hello@worththeblush.co.uk
Please use “Accessibility” as the email subject where possible.
Our normal customer-service hours are 10:00am to 6:00pm, Monday to Friday, excluding UK bank holidays. We aim to acknowledge enquiries within one working day and investigate accessibility concerns within a reasonable period.

If You Are Not Satisfied

We would like the opportunity to investigate and resolve any accessibility concern, so please contact us first at hello@worththeblush.co.uk.
If you believe that you have experienced disability discrimination and remain dissatisfied, the Equality Advisory and Support Service may be able to provide independent information and support.
Equality Advisory and Support Service
Telephone: 0808 800 0082
Website: equalityadvisoryservice.com

How This Statement Was Prepared

This accessibility statement was prepared on 25 August 2026.
It is currently based on an internal review of the website and its principal customer journeys. The website has not yet undergone a complete independent accessibility audit, so we do not currently make a formal claim of full WCAG 2.2 Level AA conformance.
We plan to review this statement as the website develops, when significant functionality is added or when an accessibility issue is reported.
Next scheduled statement review: February 2027.